The human factor 1st ed.

Technology innovation is progressing so quickly that we have fallen behind our ability to manage it. Our world is filled with objects that invite human error--from VCRs to stoves to hospitals, airplane cockpits, and nuclear power plants. Problems--some potentially catastrophic--continuously arise when designs are developed without human nature in mind. What we really need, argues Kim Vicente, is technology that works for people. [publisher web site].